Industries

Retail and e-commerce

Selling online and in physical stores means keeping products, prices, stock, orders and deliveries aligned across several systems. We build the platforms and integrations that make this work without manual copying.

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Typical challenges

Stock out of sync
The website lists items that are no longer in the warehouse, or hides items that are.
Orders retyped by hand
Shop orders are copied manually into the warehouse and accounting systems.
Many channels, many prices
Different prices and promotions on each channel are difficult to manage.
Customer questions about deliveries
Clients phone to find out where their parcel is.

What we build for this sector

Online stores and B2B ordering portals
Fast, multilingual shops and ordering portals for business customers.
Inventory synchronisation
Stock updated automatically across the website, the stores and the warehouse.
Payment and courier integrations
Payment gateways, courier APIs, labels and tracking.
Product information management
A single place for product data, images and translations.
Sales dashboards
Sales, margins and stock rotation by channel and by product.

Rules and standards we take into account

Consumer protection
Clear prices, order confirmation and information on the right of withdrawal for online sales.
Payment security
Card data processed only by certified payment providers (PCI DSS).
E-invoicing
National e-invoicing systems in the countries where you operate.
Privacy and consent
Marketing and analytics only with consent, in line with the GDPR.

Typical scenario

An example of the type of project we build. It does not describe a specific client.

Situation

A retailer with several stores and an online shop updates website stock by hand once a day, and keeps overselling popular items.

What we build

An integration linking the shop, the stores' system and the warehouse, with stock refreshed in near real time and orders passed automatically to fulfilment.